About C.H. Briggs

Doing Business with Briggs. It's all about your satisfaction and success.

At C.H. Briggs, service, quality and customer satisfaction are our highest priorities. Please use the links below to review our credit and service policies, each of which is designed to make it easy to do business with us and provide you with the personal attention you need and deserve.

Credit Overview for New Customers

C.H. Briggs maintains a firm but fair credit policy. By keeping bad debt to a minimum, we do not penalize our customers with higher prices caused by the cost of maintaining and pursuing delinquent accounts.

New customers can begin to transact business with C.H. Briggs immediately by using a credit card. Credit card purchases are recommended because of the immediate benefits of convenience, speed, and efficiency. We accept Visa, MasterCard, Discover, and American Express. Credit card only customers should complete our online Credit Card Only Account Application.

New customers and customers whose accounts have been inactive for 12 months requesting an open account must complete the Line of Credit Application in its entirety and return the signed disclosure statement portion to our Credit Department. Written notice of account status and related account information will be provided once a credit decision is made.

All invoices show payment terms and conditions of sale, with standard net terms being 30 days. Customer statements are generally sent out on a monthly basis. Unless otherwise indicated, prices do not include any taxes, including sales, use or excise taxes. However, C.H. Briggs will collect sales tax for material shipped into states where it is licensed to do so (refer to the credit application). It is the customer's responsibility to furnish evidence of any sales tax exemption in the appropriate states and have compliance documents, where applicable, on file at C.H. Briggs.

Past due accounts (with amounts unpaid 30 days past invoice date) will be subject to finance charges up to the highest amount allowable under state law. Accounts that do not comply with payment terms may be changed from open status to credit card or C.O.D. status. C.H. Briggs reserves the right to hold orders placed by any account showing past due balances, and to require advance payment for any special orders or unusual circumstances.

Credit Application Process

In the interest of customer convenience and speed, we prefer that all applications be submitted through our website. For applicants who do not have Internet, please call our Credit Department Monday through Friday at 1-800-355-0800, extension 137. Regardless of how you apply, you will be required to provide information on your trade and bank references to complete the application process. If applying for an open line of credit, please remember to print, sign and return the disclosure statement. This document must be faxed back to our Credit Department at fax# (610) 921-4832.

Upon the completion of our evaluation, C.H. Briggs will confirm with the applicant in writing the terms of sale and related customer number that has been established and activated for use. C.H. Briggs welcomes the opportunity to serve you!

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Terms of Sale

You, the customer, understand and acknowledge that C.H. Briggs does not manufacture or design the materials it sells. As such, C.H. Briggs assumes no liability for materials sold, and makes no representations or warranties, express or implied, with respect to the materials, or for the accuracy of any information provided by the manufacturer. All implied warranties of merchantability or fitness for a particular purpose are hereby disclaimed and excluded from the terms of sale. Customer's sole and exclusive remedy shall be the repair or replacement of defective goods by the manufacturer in accordance with the manufacturer's customary warranty, or the credit of the purchase price to the customer's account, up to the maximum amount of the original purchase price. Alteration of the original part, failure to follow instructions from the manufacturer, or failure to follow generally well accepted installation or fabricating practices will void any manufacturer's warranty and no credit will be issued. Material may be returned to C.H. Briggs only within the guidelines stated under the Return Goods Policy. Notwithstanding the foregoing, the customer shall be solely liable for all labor, shipping, handling or other costs incurred in connection with returned or replacement materials. Customer waives all claims against C.H. Briggs relating to defective materials.

In no event, regardless of cause and regardless whether any other remedy provided herein fails, shall C.H. Briggs be liable for any indirect, special, incidental or consequential damages, including without limitation, damage to other property of customer, cost of capital, cost of substitute material, loss of profits or opportunity, or claims by third parties for such damages. The maximum liability of C.H. Briggs shall be limited to the purchase price.

C.H. Briggs operates an extensive fleet of delivery vehicles that provides multiple delivery opportunities weekly. In addition, we provide small package (i.e. UPS) or common carrier service. We offer these services to provide our customer's with timely, dependable and economical delivery of goods. C.H. Briggs reserves the right to select the most efficient shipping means possible.

C.H. Briggs assumes no liability for the time of delivery, nor do we deliver material to any place other than the address specified on the order and deemed acceptable to C.H. Briggs.

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Price List & Quotations

Our Big Green Book catalog has been published without prices. Separate List Price sheets are available. Prices are subject to change without notice. C.H. Briggs assumes no liability as to the timeliness or accuracy of the List Price sheets.

Quotations, unless otherwise stated, are good for 7 days. Quotations are made for specific quantities at a specific time. Alteration of time or quantity may change the price.

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Return Goods Policy

Material may be returned (within 90 calendar days of receipt of the shipment) to C.H. Briggs only with prior approval. A restocking fee will be assessed on all returns (with exception to Briggs' errors and manufacturer defects). Returns of inventoried items must be received in their original, saleable condition. Please be prepared to provide our Customer Service Department with the order or invoice number and the reason for the return.

Items altered or ordered to customer specifications may not be returned, except for reason of manufacturer defect. Lead-time items may not be returned or cancelled.

If a shipment has been damaged, is incomplete or inaccurate at time of delivery, please contact our Customer Service Department within 15 calendar days of receipt of the shipment. Please keep all damaged material and related packaging until you are advised of further action to be taken.

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Freight Policy

General Shipping Information

For shipment via small package (i.e., UPS), the following guidelines must be met:

  • Packages can be up to 150 lbs. true weight
  • Packages can be up to 108 inches (270 cm) in length
  • Packages can be up to 165 inches (419 cm) in length and girth combined
  • Note: packages that exceed UPS weight and size limits are subject to an Over-Maximum Limits charge. Packages with a large size-to-weight ratio may require special pricing and dimensional weight calculations.

Packages that do not meet the small package carrier's guidelines will be shipped via common carrier.

Backordered stock items do not decrease original order value in determining delivery charges.

Backordered stock items will be shipped at C.H. Briggs' expense for normal delivery services.

Special order items may not be combined with stock items to reach prepaid freight levels.

Direct shipments are subject to the terms and conditions of the manufacturer.

Next-day air, second-day air and other special shipping arrangements (beyond standard delivery) will be charged to the customer, regardless of order size.

Shipments to addresses other than normal "ship to" addresses will pay freight charges, regardless of order size.

Hazardous material, boxing, crating and other extraordinary expenses will be charged to the customer.

Shipments outside the continental United States will be shipped freight collect only, regardless of size and value.

Delivery charges are subject to change without notice.

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These policies contain the terms and conditions of the sale of our products. By placing an order with us, you agree that these policies contain the final, complete and exclusive statement of the terms of agreement regarding the purchase of products from or through C.H. Briggs, notwithstanding any terms or conditions contained in any prior or subsequent purchase order you use to place an order with C.H. Briggs.

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